Technology, Data Architecture & Performance Management

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Technology, Data Architecture & Performance Management

Clean, integrated data systems are essential to delivering high-quality care, meeting reporting requirements, and improving organizational performance.

This track focuses on building a practical, right-sized data foundation that supports accurate reporting, timely performance management, and informed decision-making. You’ll learn how to establish clear data ownership, standardize quality measures, and deploy dashboards and alerts that turn data into action.

What you will learn

Data Governance Framework
Quality Measure Specification Mastery
Benchmarking & Peer Comparisons

Interactive KPI Dashboards for Executives
Bonus Eligibility Forecasting

This Learning Track includes

16 Video Modules
23 downloadable resources

4 hours approx. video content

Learning Track Content

Module 4.1.1 Initial Assessment

Module 1: Data Domain Inventory

Module 4.1.2 Initial Assessment

Module 2: Role & Responsibility Matrix

Module 4.1.3 Initial Assessment

Module 3: Data Dictionary & Standard Definitions

Module 4.1.4 Initial Assessment

Module 4: Change Control Processes

Module 4.1.5 Initial Assessment

Module 5: Quality Assurance & Issue Resolution

Module 4.2.1 Initial Assessment

Module 1: Importance Of Structured Data

Module 4.2.2 Initial Assessment

Module 2: Best Practices Of Defining Key Performance Indicators (KPIs)

Module 4.2.3 Initial Assessment

Module 3: Data Quality And Consistency

Module 4.2.4 Initial Assessment

Module 4: Management And Operational Dashboards

Module 4.2.5 Initial Assessment

Module 5: Data Quality Assurance (QA)

Module 4.3.1 Initial Assessment

Module 1: Peer Cohort Definition

Module 4.3.2 Initial Assessment

Module 2: Threshold Settings & Visual Cues

Module 4.3.3 Initial Assessment

Module 3: Data Normalization Strategies

Module 4.3.4 Initial Assessment

Module 4: Monthly Benchmarking Workflow

Module 4.3.5 Initial Assessment

Module 5: Accountability & Continuous Improvement

Module 4.4.1 Initial Assessment

Module 1: Executive KPI Selection

Module 4.4.2 Initial Assessment

Module 2: Dashboard Layout & Visual Hierarchy

Module 4.4.3 Initial Assessment

Module 3: Drill-Down Navigation

Module 4.4.4 Initial Assessment

Module 4: Delivery Modalities

Module 4.4.5 Initial Assessment

Module 5: Governance & Refresh Cadence

Module 4.5.1 Initial Assessment

Module 1: Measure & Benchmark Alignment

Module 4.5.2 Initial Assessment

Module 2: Forecast Model Design

Module 4.5.3 Initial Assessment

Module 3: Aggregate Revenue Summaries

Module 4.5.4 Initial Assessment

Module 4: Scenario Analysis Techniques

Module 4.5.5 Initial Assessment

Module 5: Executive Reporting Formats

Experts

Sharon Hicks

Formerly Chief Operating Officer

Community Care Behavioral Health

Raymond Wolfe

Formerly Chief Operating Officer,

Pittsburgh Mercy Health System

John Falsetti

Chief Information Officer

Maryville Academy